Knowledgebase

If you want to back up your message folders on your computer (in addition to keeping them on the server), you can export items to a .pst file that you can restore later as needed using the import function.

Backup Steps

Step One: Open Export Wizard

1. Choose File from the top menu bar
2. Select Open & Export
3. Select Import/Export

Step Two: Choose Operation Type

4. Select "Export to a file" from the list of available options
5. Click "Next" to continue

Step Three: Select File Type

6. Choose "Outlook Data File (.pst)" as the file type to create
7. Click "Next" to proceed to the next step

Step Four: Choose Folders

8. Select the folder or account you want to back up
9. You can choose:

• Single folder: To copy only a specific folder
• Entire account: To copy all folders (Inbox, Sent, Deleted, etc.)
• Include subfolders: Make sure to check this option if you have subfolders

10. Click "Next" to continue

Step Five: Set Save Location

11. Choose an appropriate name for the backup (e.g., Backup_Email_2024)
12. Specify the save path on your device
13. Click "Finish" to start the backup process

Tips for Successful Backup

• Right Timing: Perform backup when you don't need to use Outlook
• Sufficient Space: Ensure adequate hard disk space
• Regular Backups: Create backups monthly or based on email importance
• Safe Storage: Store PST file in a secure location or external drive
• Password Protection: You can protect PST file with password for additional security

Restoring Backup

To restore the backup later:

1. Follow the same path: File → Open & Export → Import/Export
2. Choose "Import from another program or file"
3. Select the saved PST file and follow the steps